Data protection statement
We are delighted by your visit of shop.faberkabel.de and your interest in our company. The protection of your personal data is an important issue for us. Personal data are information about personal or material circumstances of a specific or identifiable natural person. This for example includes the real name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person.
As personal data enjoy special legal protection, we will only collect them to the extent required for providing our website and service. In the following, we will detail the personal information collected by us when you visit our website, and how we use it.
Our data protection practice complies with the statutory requirements, especially those of the Federal Data Protection Act (FDPA), Telemedia Act (TM) and General Data Protection Regulation of the EU (GDPR). We will only collect, process and store your personal data to the extent required for the functional provision of this website and our contents and services, as well as the processing of queries and, as the case may be, the execution of orders / contracts, but in each case only insofar as a legitimate interest within the meaning of GDPR section 6.1.f or other permission is provided for this. Only if you have previously provided us with a separate consent will your data also be used for the further purposes that are specified therein, e.g. the sending of promotional information by newsletter.
Controller as per GDPR section 4.7
The controller within the meaning of the GDPR and other national data privacy laws of the member states and further data protection provisions is:
Klaus Faber AG
Europaallee 33
66113 Saarbrücken
E-Mail: info@faberkabel.de
Fax: +49 681 9711-289
Name and address of the data protection officer
Name: Dieter Mörsdorf
Address: see above
E-Mail: DMoersdorf@faberkabel.de
Website provision and creation of log files
Every time our website is visited, our system automatically collects data and information from the visiting computer system. The following data are collected in the process:
Data processing scope
(1) Information about the browser type and version used
(2) The operating system of the visiting device
(3) The IP address of the visiting device
(4) Date and time of the visit
(5) Webpages and resources (images, files, other page contents) visited on our website.
(6) Website from where the user's system reached our website (referrer tracking)
These data are stored in the log files of our system. They are not stored together with personal data of a definitive user so that individual page visitors are not being identified.
Legal basis for the processing of personal data
GDPR section 6.1.f (legitimate interest). Our legitimate interest resides in achieving the purpose described below.
Purpose of the data processing
The logging serves to maintain the compatibility of our website for as many visitors as possible, to fight abuse and for troubleshooting. The technical data of the visiting computer need to be logged for this to be able to respond to display errors, attacks on our IT systems and/or other functional faults of our website as early as possible. In addition, the data serve our optimization of the website and general assurance of the security of our IT systems.
Storage period
The aforementioned data will be deleted as soon as they are no longer required to ensure the website's compatibility for all visitors, but no later than 3 months after visiting our website.
Objection and erasure options
The objection and erasure options are based on the general regulations for objection rights and erasure claims under data protection law as described below in this data protection statement.
Special functions of our website
Our website offers you various functions whose use involves the collection, processing and storage of your personal data by us. What happens to your data is explained below:
Callback-Service
Scope of the processing of personal data
The data you enter in our call-back form
Legal basis for the processing of personal data
GDPR section 6.1.a (tacit consent).
Purpose of the data processing
Provision and performance of our call-back service, fulfilling the wish for a return call.
Storage period
The data are deleted as soon as they are no longer required for processing your call-back request.
Objection and erasure options
The objection and erasure options are based on the general regulations for objection rights and erasure claims under data protection law as described below in this data protection statement.
Contact form(s):
Scope of the processing of personal data
The data you enter in our contact forms
Legal basis for the processing of personal data
GDPR section 6.1.a (tacit consent
Purpose of the data processing
The data collected by way of our contact form(s) are only used for processing the specific contact query received by way of the contact form.
Storage period
The collected data are deleted immediately after your query has been processed insofar as no statutory retention periods apply.
Objection and erasure options
The objection and erasure options are based on the general regulations for objection rights and deletion claims under data protection law as described below in this data protection statement
Live chat functions:
Scope of the processing of personal data
The data you enter in our live chat.
Legal basis for the processing of personal data
GDPR section 6.1.a (tacit consent)
Purpose of the data processing
The data collected by way of our live chat are only used for processing the specific contact query received by way of our live chat.
Storage period
The collected data are deleted immediately after your query received in our live chat has been processed insofar as no statutory retention periods apply.
Objection and erasure options
The objection and erasure options are based on the general regulations for objection rights and deletion claims under data protection law as described below in this data protection statement.
Login area:
Scope of the processing of personal data
The registration and login data you enter on our website.
Legal basis for the processing of personal data
GDPR section 6.1.a (tacit consent)
Purpose of the data collection
Our website provides you with the option of using a separate login area. If you have forgotten your password or user name for this area, you can have these data sent to you again after previously entering your contact data (e-mail address). We only collect, store and process the user data arising from the use of the login area to fight misuse, eliminate faults and/or maintain the functionality. The data are neither used for other purposes, nor disclosed to third parties.
Storage period
Your rating is stored indefinitely and published. We reserve the right to deletion without citing reasons and without previous or subsequent notification.
Storage period
The data collected in the "Forgot user name and/or password"function are only used for sending the forgotten access data again.
Objection and erasure options
The objection and erasure options are based on the general regulations for objection rights and deletion claims under data protection law as described below in this data protection statement.
Newsletter registration form:
Scope of the processing of personal data
The data you enter when you register for our newsletter.
Legal basis for the processing of personal data
GDPR section 6.1.a (tacit consent)
Purpose of the data processing
We will only use the data collected from the registration screen of our newsletter for sending our newsletter, which serves us to inform you about all our services and news. After your registration, we will send you a confirmation e-mail with a link you need to click to complete your subscription to our newsletter (double opt-in).
Storage period
Our newsletter can be cancelled at any time by clicking the unsubscribe link included in every newsletter. We will delete your data immediately upon deregistration, and also in the event of a registration being incomplete. We reserve the right to deletion without citing reasons and without previous or subsequent notification.
Objection and erasure options
The objection and erasure options are based on the general regulations for objection rights and deletion claims under data protection law as described below in this data protection statement.
Statistical analysis of visits to this website – web tracker
When this website is visited, or its individual files are accessed, we will collect the following data: IP address, webpage from where the file was accessed, name of the file, date and time of the access, transferred data volume and information about the success of the access (so-called we log). We will only use these access data in a depersonalized form for the continuous improvement of our internet offer and for statistical purposes.
Apart from this, we also use the following web trackers for analysing the visits of this website:
Google Analytics
Scope of the processing of personal data
Our website uses a web tracking service provided by Google LLC, 1600 Amphitheatre Park in 94043 Mountain View, USA (hereafter: Google-Analytics). The web tracking by Google Analytics (terms of use and privacy information at: http://www.google.com/analytics/terms/de.html or https://policies.google.com/privacy) uses cookies that are stored in your computer and enable your website use and surfing behaviour to be analysed (so-called tracking). We perform this analysis based on the Google Analytics tracking service to continuously optimize our internet offer and improve its availability. When you use our website, data such as your anonymized IP address and user activities, in particular, will be sent to Google LLC servers and processed and stored outside the European Union, e.g. in the USA.
If IP anonymization is activated in the Google Analytics tracking code of this website, Google Analytics will anonymize your IP address before transmission. This website uses a Google Analytics tracking code that has been expanded by the operator gat._anonymizeIp() to only permit the anonymized collection of IP addresses (so-called IP masking).
Legal basis for the processing of personal data
GDPR section 6.1.a (consent), either in the registration with Google (opening of a Google account and acceptance of the data protection advice implemented there) or, if you have not registered with Google, by explicit approval when opening our page.
Purpose of the data processing
Google will use this information at our behest to analyse your visit of this website, compile reports about website activities, and provide us with further services in connection with website and internet use. The IP address that your browser sends to Google Analytics will not be linked with any other Google LLC data.
Storage period
Google will store the data of relevance for the web tracking for as long as needed to provide the booked web service. The data collection and storage are anonymized. If relatable to a person nonetheless, the data will be deleted immediately insofar as not subject to statutory retention requirements. They will be deleted after the obligatory retention period in any case.
Objection and erasure options
You can prevent the collection and transfer of your personal data (esp. your IP address) to and their processing by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser (as for example available from www.noscript.net or www.ghostery.com), or by activating the "do-not-track" setting in your browser. You can furthermore prevent the collection of the data generated about your website use by the cookie (incl. your IP address) and their processing by Google by downloading and installing the browser plug-in available at the following link ().
Google Tag-Manager
The Google Tag-Manager is a tool that allows website tags to be managed through a user interface. The Tag Manager implementation is hosted on a cookie-free domain and does not process any personal data. Information about the personal data processed can be found in the description of the respective Google service. The terms of use for the Google Tag Manager can be viewed here: https://www.google.com/intl/de/tagmanager/use-policy.html
Google Remarketing
This website uses the functions of Google Analytics Remarketing. The service provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Remarketing analyses your activities on our website (e.g. clicks on products, viewed pages) in order to classify you into an advertising target group and subsequently show relevant web ads when visiting other websites (remarketing).
The target groups created with Google Remarketing might be linked with several of your devices. In this way, interest-based, personalised advertisements based on your web activities on one device (e.g. cell phone) that have already been customised for you can also be displayed on another of your devices (e.g. tablet or PC).
If you have a Google account, you can opt out of personalised advertising by using the following link: https://adssettings.google.com/authenticated?hl=en
The use of Google Remarketing is based on Art. 6(1)(f) GDPR. The website owner has a legitimate interest in marketing its products as effectively as possible. If consented to, the processing of your data will be solely based on Art. 6 (1)(a) GDPR; your consent can be withdrawn at any time.
You can learn more about data protection tools in Google's privacy policy: https://policies.google.com/privacy?hl=en
Use the Google information website to learn more about the technologies Google uses in advertising: https://policies.google.com/technologies/ads?hl=en
Information about the use of cookies
Scope of the processing of personal data
We use cookies on various pages to enable the use of specific functions of our website. So-called cookies are small text files that your browser can store in your computer. These text files contain a characteristic string that permits your browser to be uniquely identified at the next visit of our website.
Legal basis for the processing of personal data
GDPR section 6.1.f (legitimate interest). Our legitimate interest resides in maintaining the full functionality of our website, improving its operability and enabling a more individualized customer contact. We are only able to identify individual website visitors with the help of the cookie technology if the site visitor has previously provided us with the corresponding personal data on the basis of a separate consent.
Purpose of the data processing
Our website installs the cookies to maintain its full functionality and improve its operability. The cookie technology additionally enables us to recognize individual visitors by means of pseudonyms, e.g. an individual, freely selectable ID, thereby putting us in a position to offer more individualized services.
Storage period
The cookies are stored until their deletion in your browser or, in the case of session cookies, until the end of the session.
Objection and erasure options
You can configure your browser individually as you wish, ensuring that the installation of cookies is prevented in general, that you will merely be informed about it, can decide on the acceptance of cookies from one case to the next, or generally accept their installation. Cookies can be used for various purposes, e.g. to recognize that your PC has already contacted our website in the past (persistent cookies) or to store the most recently viewed offers (session cookies). We use cookies to offer you more user comfort. To use our comfort functions, we would advise you to permit the acceptance of cookies for our web offer.
The objection and deletion options in all other respects are based on the general provisions detailed below in this data protection statement concerning your objection and deletion rights under data protection law
Data security and data protection, e-mail communications
Your personal data are protected from third-party access by technical and organizational measures in their collection, storage and processing. As we are unable to guarantee full data security in the transmission of unencrypted e-mail communications to our IT systems, we would always recommend encrypted communication or use of the postal service for highly confidential information.
Revocation of consent – data access and change requests – deletion & blocking of data
You have a right to be informed about your stored data free of charge once a year and are always entitled to demand the rectification, blocking or deletion of your data. We will delete your data upon your first request where this is not prevented by statutory requirements. You can thus withdraw your previous consent to our processing of your data at any time. You can always send information, deletion and rectification requests for your data, and happily also suggestions, to the following address:
Klaus Faber AG
Europaallee 33
66113 Saarbrücken
E-Mail: info@faberkabel.de
Fax: +49 681 9711-289
Right to lodge a complaint with a supervisory authority as per GDPR section 77
If you suspect unlawful processing of your data on our part, you can naturally always bring about a judicial clarification of the issue. Irrespective of this, you can optionally also turn to a supervisory authority. You are entitled to complain in the EU member state you reside in, work in an/or where the putative violation took place, meaning that you can select the supervisory authority you will turn to at the aforementioned locations. The supervisory authority you lodged the complaint with will then inform you about the status and results of your request, including the option of judicial remedy as per GDPR section 78.